- Where do your ceramic products come from??
O I A: All our products come from family-run potteries. You can find the corresponding designers in the product descriptions.
- How do you ship the products??
O I A: Our products are sent with Swiss Post. We rely on recyclable materials for the packaging materials. For the sake of the environment, we do without plastic fillers and rely on sustainable shipping materials. The wood wool is a proven natural filler that was used in earlier times for packaging goods. Furthermore, you can also ideally reuse the wood wool later in your own garden, e.g. you can use it to protect your salads I strawberries from rotting simply place the wood wool under the bush on the ground..
- How long do I have to wait for my products after ordering?
O I A: If the item is in stock and thus a normal purchase has been made, it usually takes 3-4 working days.
If the article is not in stock, it usually takes 20 working days until the newly burned / newly manufactured products are available again in the shop. For custom-made products, the delivery varies between 8 - 12 weeks.
- Are all cups dishwasher tight?
O I A: Basically yes, we refer to the individual product description. Products that have been refined with gold can show signs of wear over time, i.e. the gold embossing evaporates. But even then, the products would still look beautiful.
5. Are all cups and bowls microwaveable??
O I A: The potteries we work with do not recommend it. Because the heat can cause the dishes to break. Otherwise try it at your own risk :-) we know that the coffee tastes better with warm milk!