Free shipping throughout Switzerland.

Right of withdrawal

Right of withdrawal & withdrawal form

Consumers are entitled to a right of withdrawal based on the following stipulations, whereby a consumer is any natural person who concludes a legal transaction for purposes that are predominantly neither commercial nor self-employed:

right of withdrawal

You have the right to withdraw from this contract within seven days without giving any reason.

The cancellation period is seven days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

In order to exercise your right of withdrawal, you must send us OIA ceramics gürtler, Im Brunnacher 2b, 8306 Brüttisellen, Switzerland, email:info@oia-ceramics.ch by means of a clear statement (e.g. a letter sent by post or e- Mail) about your decision to revoke this contract. You can use the attached sample revocation form for this, but this is not mandatory.

To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

withdrawal form

    If you want to revoke the contract, please fill out this form and send it back.

    On

    OIA ceramics belt
    Im Brunnacher 2b
    CH-8306 Brüuttisellen
    Email:info@oia-ceramics.ch

    I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

    _______________________________________________________

    _______________________________________________________

    Ordered on (*) ____________/received on (*) __________________

    __________________________________________________________

    Name of consumer(s)

    __________________________________________________________

    Address of consumer(s)

    __________________________________________________________

    Signature of consumer(s) (only if notification is on paper)

    __________________________

    date

    (*) Delete where not applicable